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Retail

Elevate your retail expertise with our dynamic training course that seamlessly blends theory and hands-on practice!

This comprehensive program is designed to equip you with the essential knowledge and practical skills needed to excel in today's competitive retail environment. Through a balanced mix of classroom instruction and real-world applications, you'll gain a deep understanding of retail principles while honing your ability to apply them effectively on the shop floor.

Whether you're new to retail or looking to advance your career, this course offers valuable insights and practical skills to help you thrive in the dynamic world of retail.

Join us to transform your potential into success and become a retail professional who stands out from the crowd!

Key subject areas:        

  • What is Retail?

  • Parts of Retail

  • Types of Retail Environments

  • The Retail Role

  • Retail Operations – From the Inside

  • Retail Salesperson

  • Retail Role Training

  • Money Handling

  • Cash Handling skills

  • Using a till:

  • Card, Cash or Watch? – Ways customers can pay.

  • Cash Handling Exercises

  • Using EFTPOS machines

  • EFTPOS Machine Training Exercise

Who should attend?          

Anyone looking to gain new skills or refresh their knowledge.

Prerequisites                                    

A positive attitude & a willingness to learn.

Materials supplied              

Training Manual and completion certificate.

 

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